Do any of these situations seem familiar?

• You have arguments and conflict in the work place?
• You have to repeat the same things over and over before people respond?
• You have difficulty speaking up in meetings or being heard when you do?
• You have problems ‘translating’ technical information so that non-techies understand it?
• You need to be more assertive?

We understand that the habits of communication have been around for a while. This workshop examines those habits and offers some alternatives. You will acquire techniques and insights together with plenty of opportunity to practice new ways of doing things.

In a nutshell

• Understand what makes a great communicator
• Learn to be heard
• Speak succinctly and to the point
• Present yourself with confidence
• Use body language to influence and build rapport
• Questioning and listening skills
• Dealing with difficult people
• Practice techniques and receive individual feedback